Client Relations – Meeting with Clients at Their Workplace

One of my favorite activities is visiting a client or prospective client’s workplace. There’s nothing like face-to-face contact and on-site experience to help me better understand a client’s concerns and needs.  Moreover, most business owners and operators (maybe even all owners and operators) love to showoff their business. It was during my tenure in labor [...]

New Client Testimonial – AMS Earth Movers Inc

I just updated my Client Testimonials page today. Julie Savitt, President/Owner of AMS Earth Movers Inc., added her testimonial. Two very cool things about Julie's company is that, just yesterday, it was announced they just won a huge technology makeover prize from Chicago's Women's Business Development Center (see this blurb at bottom of page), and [...]

Why I Generally Don’t Publicize Specific Client Cases or Disputes

Although I’ve posted general client testimonials, and will continue to post them, I’ve avoided discussing details about specific client cases and disputes. Besides, the valid and usual reasons of maintaining the confidentiality and credibility of negotiations and dispute resolution, and other evidentiary concerns, there are additional reasons to not get into specifics. A client’s competitor [...]

Seminar From A Friend of Mine – Inside the Law Firm of the Future

Michael Zolno, a Chicago-based law practice marketing consultant, is a co-organizer and presenter at the following seminar (press release is below) taking place in San Diego, CA, on October 23 and 24 of this year. If you’d like more information, you may contact Michael at MZolno@aol.com. Industry Experts to Offer Strategies for Law Firm Success [...]

From Attorney Keith Turner who co-wrote “Five Questions to Ask Your Litigation Counsel”

One of the amazing things about the Web is the ability to keep in touch with people even years after last seeing them. Recently, “an “old college buddy” contacted me after coming across this site while doing legal research.  It turns out that he’s an attorney in Los Angeles. Keith Turner is a litigation attorney [...]

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